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今天为大家带来的是Jo Ingold的研究：《积极劳动市场项目中的雇主参与：边界跨越者的角色》。
摘要
雇主的参与对于积极劳动市场项目（ALMPs）的成功和有效性至关重要，但我们对基层组织（SLOs）在实施这些项目时与雇主的互动方式知之甚少。本文基于对负责“雇主参与”的基层组织员工的访谈，这些员工受委托实施英国的主要ALMP——“工作项目”。本文将这些员工视为“边界跨越者”，他们既在基层组织内部工作，又在基层组织与雇主之间的物理边界上运作。研究发现，他们的日常工作涉及三种主要活动：首先是与雇主的初步“企业对企业”的“销售”接洽；其次是通过组织内部互动，将求职者与雇主需求进行复杂匹配的过程；最后是建立和维护与雇主之间的信任性跨组织关系。研究揭示的策略和紧张局势突显了跨组织和组织边界内的人际互动在帮助人们就业目标中的关键但未得到充分探讨的作用。
The involvement (or engagement) of employers is critical to the success and effectiveness of active labour market programmes (ALMPs), yet little is known about how street-level organizations (SLOs) delivering them interact with employers. This article draws on interviews with ‘employer engagement’ staff in SLOs contracted to deliver the UK's principal ALMP, the ‘Work Programme’. Conceptualizing these staff as ‘boundary spanners’ who operated both within SLOs and at the physical boundaries between SLOs and employers, the study found that their day-to-day work involved three key types of activities. First, initial business-to-business ‘sales’ approaches to employers; second, a complex process of matching of clients to employers’ requirements through intra-organizational interactions; third, the building and maintenance of trusting inter-organizational relationships with employers. The strategies and tensions revealed emphasize the under explored, but critical, role of inter-personal dynamics, both within and at the boundary of SLOs, in the aim of assisting people into employment.
文章来源：
Ingold J. Employer engagement in active labour market programmes: The role of boundary spanners. Public Admin. 2018; 96: 707–720.
原文链接：
https://doi.org/10.1111/padm.12545（或点击文末“阅读原文”查看）
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