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今天为大家带来的是Einat Lavee, Galia Cohen的研究：《街头官僚对“工作”的看法：职业特性的偏离与公共价值的微观创造》。
摘要
街头官僚的执行工作因同时面对多重要求而变得更加复杂。尽管先前的研究主要集中在街头官僚的自由裁量权决策和应对策略上，本研究提出他们对“工作”的看法正在发生变化，从而丰富了现有的文献。通过对87名美国警官的深入访谈，我们发现，街头官僚由于对公共价值的高度重视，逐渐将自己的工作理解为对公民承担广泛责任，视自己为公众代表。他们采取多种策略来满足公民的需求，提供了超出传统职责范围的多种服务。我们得出结论，街头官僚在正式和非正式的场合中，都会努力解决有利于公众的事务，方式超越了他们原有的职业特性。我们认为，这种更广泛的工作视角要求公共行政学者更为批判性地审视这些扩展的职业工作观念，其外在表现为扩展的职业责任感。
The implementation work of street-level bureaucrats (SLBs) is becoming more complex due to concurrent imperatives. While previous research has focused on SLBs' discretion decisions and coping strategies, this study adds to existing literature by suggesting that their perceptions of “the job” are changing. Drawing on in-depth interviews with 87 US police officers, we found that SLBs are influenced by the great emphasis on public value, understanding their job in terms of assuming general responsibility for citizens, as public representatives. They adopt various strategies to respond to citizens' needs, providing a vast range of services that deviate from their traditional job. We conclude that SLBs work constantly, formally and informally, to effectively address what is good for the public, in ways that go beyond their professional particularities. We argue that such a broader perspective requires public administration scholars to consider more critically the expanded job perceptions, manifested in expanded professional responsibility.
文章来源：
Lavee, E., & Cohen, G. (2024). Street-level bureaucrats' perceptions of “the job”: Deviation from professional particularities and micro creation of public value. Public Administration, 1–19.
原文链接：
https://doi.org/10.1111/padm.13025（或点击文末“阅读原文”查看）
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