文献分享 | How do clients and (In)formal caregivers experience quality of home care? A qualitative approach
来源： Journal of Advanced Nursing
DOI：10.1111/jan.14234IF：3.8
Abstract 摘要
Aim：To explore and understand the views of clients and formal and informal caregiv‐ers about the experienced quality of home care for older people.目的：探讨和了解服务对象及正式和非正式照护者对老年人居家照护体验质量的看法。 Design：A descriptive qualitative study was conducted using individual interviews.设计：采用个人访谈进行了描述性定性研究。 Methods：Six home care clients, four formal and six informal caregivers were re‐cruited from two Dutch home care organizations. Individual, semi‐structured inter‐views took place between April ‐ November 2018. The INDividually EXperiencedQUAlity of Long‐term care framework was used to guide data collection and contentanalyses.方法：6名居家照护者、4名正式照护者和6名非正式照护者来自两个荷兰居家照护组织。个人的、半结构化的观点讨论发生在2018年4月至11月之间。长期护理的个体体验质量框架用于指导数据收集和内容分析。 Results：The analyses revealed several important attributes contributing to experi‐enced quality of home care such as a preferred small number of caregivers, perceivedsufficient time for care provision and a caring atmosphere facilitating open commu‐nication and humour. Participants indicated that care routines fitting with the carereceiver's former way of living were important. A more ‘close’ personal care relation‐ship related to trust, openness and empathy was preferred over a more ‘detached’professional care relationship.结果：分析揭示了影响居家照护体验质量的几个重要因素，如偏好的照护者数量较少、感知到充足的照护时间以及有利于开放交流和幽默的照护氛围。参与者表示，与照顾者以前的生活方式相适应的护理常规很重要。与信任、开放和共情相关的更"亲密"的个人照料关系优于更"超然"的专业照料关系。 Conclusions：This study identified a wide range of attributes related to experienced quality of care from the perspectives of clients and formal and informal caregivers inhome care.结论：本研究从居家照护的服务对象和正式和非正式照护者的角度确定了与经验照护质量相关的广泛属性。 Keywords：care relationship, experienced quality, home care, nursing, older people, quality of care,relationship‐centred care 关键词：照护关系、经验质量、居家照护、护理、老年人、照护质量、关系中心照护（译文仅供参考） END 关于我们 我们因护理相识我们以热爱相聚一起探索和成长“医路漫长，我们双向奔赴”
