今天分享的主题是：为延误道歉 apologizing for a delay，如你对此类英文邮件材料感兴趣，请联系微信：puliangyuan
Please accept my apologies for the delay you have experienced. I want to express our regret for the situation and reassure you that we are doing everything possible to rectify it.
请接受我对您所经历的延误的道歉。我想表达我们对出现这种情况的遗憾，并向您保证，我们正在尽一切努力纠正。
The delay was caused by (explain reasons).
此次延误，是由于（解释原因）造成的。
Unfortunately, this was out of our control – but we have implemented plans to minimize its impact. We propose to (list what you're going to do).
不幸的是，这超出了我们的控制范围，但是，为以尽量减少其影响，我们已经实施了计划。我们建议（列出您要做的事情）。
On this occasion, we understand we've not achieved the standards of service we should deliver. We want to offer you a discount on your next order. (Add details)
在这种情况下，我们明白，我们没有达到我们应该提供的服务标准。因此，我们想在您的下一个订单中为您提供折扣。（添加详细的信息）
We hope you will continue to be a valued customer.
希望您继续成为我们的尊贵客户。
