随着国庆小长假的临近，大家心里应该都是非常期待的。
国庆节，象征着国家的繁荣昌盛。在这个特殊的日子里，放假成为了人们最期待的事情。因为放假，我们可以暂时放下工作的重担，回归家庭，与亲人共度团圆时光。
但是，工作上的事情，大家要安排好，我们才能玩的安心哟~
一、假期是促单、维护客户的好时机
首先，第一件重要的事情，是要通知客户，放假的事宜
我们公司的官网、社媒、新老客户，我们都要通知到位，通知的内容，要告知客户，放假时间，工作安排，紧急联系人，复工时间等
以下，是网上找到的一份备忘清单，非常详细 ↓
1）催单邮件
潜在客户催单邮件：
Subject: Follow-Up on Your Inquiry - Urgent Before National Day Holiday
Dear [Potential Customer's Name],
I hope this email finds you well. With the National Day Holiday coming up, I wanted to touch base regarding your recent inquiry about [product/service]. As we will be closed from October 1st to October 7th, I wanted to ensure we address any questions or concerns you have before we go on holiday.
Looking forward to your prompt response!
Best regards,
[Your Name]
[Your Position]
[Your Company Name]
老客户催单邮件：
Subject: Pending Order - Urgent Action Required Before National Day Holiday
Dear [Customer's Name],
I hope you are doing well. As the National Day Holiday approaches, I wanted to remind you about the pending order #[Order Number]. We will be closed from October 1st to October 7th, so it is crucial to finalize any outstanding details before the holiday begins to avoid any delays in delivery.
Thank you for your cooperation and support.
Best regards,
[Your Name]
[Your Position]
[Your Company Name]
2）通知示例
1.官网公告：
National Day Holiday Notice
Dear Valued Customers,
Please be informed that our office will be closed from October 1st to October 7th due to the National Day Holiday. We will resume work on October 8th. Thank you for your understanding and support.
Best regards,
[Your Company Name]
2.邮件通知：
Subject: National Day Holiday Notice
Dear [Customer's Name],
We would like to inform you that our office will be closed from October 1st to October 7th for the National Day Holiday. Normal business will resume on October 8th. Thank you for your attention and support.
Best regards,
[Your Name]
[Your Position]
[Your Company Name]
3.社交媒体通知（例如Facebook, LinkedIn）：
📢 National Day Holiday Notice 📢
Dear Followers,
Our office will be closed from October 1st to October 7th for the National Day Holiday. We will return on October 8th. Stay tuned and have a wonderful holiday!
Best,
[Your Company Name]
4.Whatsapp告知
Subject: Notice of National Day Holiday Closure
Dear Valued Customers,
We would like to inform you that our office will be closed from October 1st to October 7th in observance of the National Day holiday. During this period, our operations will be temporarily halted, and we will not be able to process orders or respond to inquiries in a timely manner.
Normal business operations will resume on October 8th. We apologize for any inconvenience this may cause and kindly ask for your understanding and patience.
Should you have any urgent matters, please feel free to contact us in advance, and we will do our best to assist you before the holiday break.
Thank you for your continued support and cooperation.
Best regards,
[Your Company Name]
[Your Contact Information]
5.电话告知
Opening:
"Hello John, this is Alice from TradeGeek Solutions. How are you doing today?"
Building rapport:
"I'm calling because I wanted to inform you about our upcoming holiday schedule here in China."
Informing about the holiday:
"As you might know, October 1st to October 7th is our National Day holiday. During this period, our office will be closed for 7 days."
Details about the closure:
"We will be closed from October 1st to October 7th, and we will resume regular operations on October 8th."
Assurance and contact information:
"To ensure that your needs are met, we have made arrangements to handle any urgent matters. If you have any urgent concerns during this period, please feel free to contact us via email or our emergency hotline at +123-4567-890."
Project status and deadlines:
"I also wanted to take this opportunity to confirm that we are well on track with your current projects. If there are any adjustments or specific concerns you have before the holiday, please let me know, and we will address them promptly."
Gratitude and goodwill:
"Thank you for your understanding and continued partnership. We wish you all the best during this time and look forward to continuing our collaboration once we are back."
Closing:
"Do you have any questions or concerns at this moment?"
"Thank you once again, John. Have a great day!"
二、136届广交会临近
第一期：10月15日—10月19日（5天）
第二期：10月23日—10月23日（5天）
第三期：10月31日—11月04日（5天）
1、提前通知客户（邮件或者WhatsApp）
告知我们的展位、参展时间、优惠政策、能联系到我们的电话、酒店地址、突出我们的特点和优势。
2、产品知识的准备
在展会上，一遇到外商，多少会紧张，紧张了就把所有东西忘记了，事先准备好相关产品知识，这个很重要，特别是对于新人来说。了解的内容如下：
a、产品的价格，突出产品质量和性价比。
b、客户对于你的产品可能问的问题。
c、要熟悉你的产品参数
d、影响产品价格的因素，知道原材料价格，熟悉价格趋势。
e、打印一些产品资料，证书，质检报告等。
f、专业词汇，尤其是你的产品的其他称呼，不要因为是你产品的另外一个名称你不认识而错过一个客户。
三、人民币汇率破7，外贸人要注意
1、现金流不是特别充裕的朋友，建议及时兑换外币
2、实时关注离岸人民币的变化，做好随时换汇的一个准备
3、对于长期看好美元汇率的朋友，建议兑换一部分的外币，另外一部分可以做投资理财储备（投资有风险，投资需谨慎）
4、面临美联储降息，人民币的持续走强，我们应该跟买家共同去关注外汇的动态，以及共同去做好外汇的风险管理。
关于我们与买家之间的订单，我们又应该如何去规避汇率的风险？
1、大额订单，跟买家协商一个中长期的汇率（固定汇率）
2、根据汇率的浮动，跟客户规定一个浮动可接受的汇率范围，超过这个汇率范围的，按照买家付款当天的汇率来结算
3、现在很多国家都已经支持人民币结算了，建议买家更换汇款币种
往期回顾 ↓ ↓
