Cite this article：
Rodríguez-Giralt, I., López-Gómez, D. & Beneito-Montagut, R. Digital Social Connectedness as a Lifeline for Older People: Use and Non-use of VinclesBCN During the Pandemic. Int J Disaster Risk Sci (2024). https://doi.org/10.1007/s13753-024-00556-8
数字社会联系成为老年人的生命线：关于疫情期间是否使用VinclesBCN的研究
Israel Rodríguez-Giralt, Daniel López-Gómez & Roser Beneito-Montagut
摘要：
本文介绍了在新冠疫情期间对VinclesBCN进行评估的研究结果。这项以数字化为基础的公共社会服务旨在防止居住在巴塞罗那的65岁以上成年人感到孤独和社交孤立。通过对服务用户（12人）和专业人员（6人）的访谈以及对服务用户（255人）的问卷调查，本研究证明了数字联系在新冠疫情期间将 VinclesBCN 转变为生命线的关键作用。本研究分析表明，交际、社会支持，尤其是娱乐在应对疫情期间疲劳、促进用户之间的社会联系和支持方面的重要性。用户参与分享图片、歌曲、备忘录和日常问候语等活动，为用户之间提供了亲近感、交际性和关怀，无论他们属于已有的群体还是新加入平台的群体。它还有助于识别需要陪伴、安慰或更专业支持的个人用户。研究结果强调了娱乐作为一种在不确定时期建立恢复力的策略的重要性。尽管产生了积极影响，但并非所有用户都平等地使用了该平台。不使用平台与以下因素密切相关：女性、受教育程度低、已有社会关系、使用平台的时间较短、孤独感强、健康状况较差以及情绪低落。本文强调，有必要进一步研究老年人在危机期间的数字参与情况及其在恢复力建设方面的作用，并倡导采取包容性的数字干预措施，将老年人在危机背景下的不同需求和经历考虑在内。
关键词：
巴塞罗那；新冠疫情；数字社会联系；娱乐；老年人恢复力；数字公共服务
Digital Social Connectedness as a Lifeline for Older People: Use and Non-use of VinclesBCN During the Pandemic
Israel Rodríguez-Giralt, Daniel López-Gómez & Roser Beneito-Montagut
Abstract：
This article presents the results of a study that evaluated VinclesBCN during COVID-19. This digital-based public social service aims to prevent loneliness and isolation in +65-year-old adults living in Barcelona. Through service user (N = 12) and professional (N = 6) interviews and a questionnaire with service users (N = 255), we demonstrate the pivotal role of digital connectedness in transforming VinclesBCN into a lifeline during the pandemic. The analysis revealed the importance of sociability, social support, and, especially, entertainment in coping with pandemic fatigue and facilitating social connectivity and support among users. Users engaged in activities such as sharing images, songs, memes, and daily greetings to provide proximity, sociability, and care among users, whether they belonged to preexisting groups or were newly introduced to the platform. It also facilitated the identification of individuals who needed companionship, comfort, or more specialized support. The findings emphasize the significance of entertainment as a resilience-building strategy during times of uncertainty. Despite the positive impact, not all users equally used the platform. Non-use was strongly associated with being a woman, having a low educational level, having preexisting social relationships, less time of enrolment in the platform, as well as a high perception of loneliness, poor self-reported health, and low mood. The article underscores the need for further research into older adults’ digital engagement during crises, its role in building resilience, and advocating for inclusive digital interventions that take into account diverse older adults’ needs and experiences in crisis contexts.
Keywords：
Barcelona, COVID-19 pandemic, Digital social connectedness, Entertainment, Older adult resilience, Public digital service
文章链接：
https://link.springer.com/article/10.1007/s13753-024-00556-8
