企业知识管理能力对员工创新行为的影响研究——知识共享行为的中介作用和工作压力的调节效应
学术
财经
2024-12-19 10:30
上海
企业知识管理能力对员工创新行为的影响研究——知识共享行为的中介作用和工作压力的调节效应
The Impact of Firm Knowledge Management Capabilities on Employee Innovation Behaviors: The Mediating Effect of Knowledge-sharing Behaviors and the Moderating Effect of Job Stress
《外国经济与管理》2024年46卷第12期 页码：55-71 online：2024年12月20日
中：鲍文杰 , 金孟子 , 黄涛
英：Bao Wenjie , Jin Mengzi , Huang Tao
作者单位：北京大学 光华管理学院, 北京 100871
摘要：随着知识经济社会的高速发展，处于核心地位的知识资源越发受到关注，在企业提高创新绩效的道路中发挥着重要作用。然而，目前关于企业如何对知识管理进行微观基础的研究仍存在空白，对于企业知识管理能力的构念以及其对员工创新行为的影响尚未进行足够的实证探讨。研究基于知识基础观和知识管理理论，使用问卷调查和结构方程模型方法，分析企业知识管理能力对员工创新行为的作用机制及边界条件。结果表明，企业知识管理能力反映在文化层面、结构层面、技术层面上对员工创新行为均有促进作用；企业的知识管理能力会提升员工的知识共享行为，进而提高员工的创新水平；员工感知到的工作压力越大，企业知识管理能力与员工创新行为之间的促进作用越强，同时，员工知识共享行为在企业知识管理能力与员工创新行为之间所起的促进作用越强。研究明确了企业知识管理能力的维度，揭示了企业知识管理能力与员工创新行为的影响机制，丰富了知识基础观的研究视角，具有重要的理论意义与实践启示。
关键词：知识管理能力；知识基础观；创新行为；知识共享行为；工作压力
Summary: With the rapid evolution of the knowledge-based economy and society, knowledge-based resources have emerged as invaluable organizational assets. These resources are increasingly recognized for their critical role in boosting corporate innovation performance, drawing significant attention from both practitioners and academics. However, although the management of knowledge-based resources has gained scholarly interest, the development of firm knowledge management capabilities and their impact on employee innovation behaviors remain areas ripe for further exploration. Based on the knowledge-based view and the knowledge management theory, this paper proposes that firm knowledge management capabilities, manifested in cultural, structural, and technical dimensions, positively affect employee innovation behaviors, and this relationship is mediated by employee knowledge sharing. It further proposes that perceived job stress serves as a moderator, affecting both the direct relationship between knowledge management capabilities and innovation behaviors and the indirect effect through knowledge sharing. Specifically, it hypothesizes that when perceived job stress increases, the relationship between knowledge management capabilities and innovation behaviors becomes more salient, which is verified through a multi-wave field survey and an analytical approach of structural equation modeling. This paper overcomes the neglect of the importance of knowledge-based resources in the traditional resource-based view theory, enriches the theoretical boundaries of the knowledge-based view, and provides new research perspectives and ideas for subsequent related research. It also clarifies the multidimensional composition of firm knowledge management capabilities and sheds light on the dynamics between knowledge management capabilities and innovation behaviors, providing new insights for theoretical research and practical applications within the knowledge-based view and the knowledge management theory.
Key words: knowledge management capabilities; knowledge-based view; innovation behaviors; knowledge-sharing behaviors; job stress
DOI：10.16538/j.cnki.fem.20240508.401
收稿日期：2024-02-17
基金项目：国家自然科学基金重大项目（72091310，72091314）；国家自然科学基金青年项目（72202003）
