IBM将暂停招聘人工智能可以做的工作
文摘
财经
2023-05-08 12:12
北京
美国《彭博社》网站于2023年5月2日发表题为《IBM将暂停招聘人工智能可以做的工作》的文章。以下观点不代表任何译者立场,现将全文翻译如下:IBM to Pause Hiring for Jobs That AI Could Do■ Roughly 7,800 IBM jobs could be replaced by AI, automation■ 大约7800个IBM岗位可能被AI、自动化取代■ CEO Krishna says IBM to pause hiring for replaceable roles
■ 首席执行官克里希纳称IBM将暂停招聘可替代的角色Arvind Krishna during an interview in New York on May 1. Photographer: Christopher Goodney/BloombergInternational Business Machines Corp. Chief Executive Officer Arvind Krishna said the company expects to pause hiring for roles it thinks could be replaced with artificial intelligence in the coming years.IBM首席执行官阿温德·克里希纳表示,公司预计在未来几年暂停招聘那些可能被人工智能替代的职位。Hiring in back-office functions — such as human resources — will be suspended or slowed, Krishna said in an interview. These non-customer-facing roles amount to roughly 26,000 workers, Krishna said. “I could easily see 30% of that getting replaced by AI and automation over a five-year period.”克里希纳在接受采访时表示,人力资源HR等后勤职能岗位的招聘将暂停或放缓。他指出,这些非面向客户的岗位约有2万6千名员工。“我很容易想象在未来五年,其中大约有30%将被AI和自动化所取代。”That would mean roughly 7,800 jobs lost. Part of any reduction would include not replacing roles vacated by attrition, an IBM spokesperson said.这意味着大约将有7800个工作岗位被裁减。IBM的一位发言人表示,因自然流失而产生的职位空缺将不会被填补。As artificial intelligence tools have captured the public imagination for their ability to automate customer service, write text and generate code, many observers have worried about their potential to disrupt the labor market. Krishna’s plan marks one of the largest workforce strategies announced in response to the rapidly advancing technology.人工智能工具的自动化客户服务、文本写作和代码生成能力引发公众关注,许多观察家担心这类工具可能扰乱劳动力市场。克里希纳的计划就是针对技术快速发展而宣布的最大劳动力调整策略。More mundane tasks such as providing employment verification letters or moving employees between departments will likely be fully automated, Krishna said. Some HR functions, such as evaluating workforce composition and productivity, probably won’t be replaced over the next decade, he added. 克里希纳表示,更多普通的工作,比如发送雇佣确认信或员工部门间调岗,可能会完全自动化。他补充道,未来十年内,某些评估员工构成和生产力的人力资源职能可能还不会被取代。IBM currently employs about 260,000 workers and continues to hire for software development and customer-facing roles. Finding talent is easier today than a year ago, Krishna said. The company announced job cuts earlier this year, which may amount to about 5,000 workers once completed. Still, Krishna said IBM has added to its workforce overall, bringing on about 7,000 people in the first quarter.目前,IBM有约26万名员工,并仍在招聘软件开发和面向客户的岗位。克里希纳表示,如今招聘人才比一年前更容易了。IBM今年早些时候宣布了裁员计划,完成之后可能会裁掉大约5000名员工。不过克里希纳表示,IBM总体上已经增加了员工人数,并在第一季度招收了约7000人。Krishna, who has been CEO since 2020, has worked to focus the century-old company around software and services such as hybrid cloud. He has divested lower-growth businesses like managed infrastructure unit Kyndryl Inc. and part of the Watson Health business. The company is currently considering selling its weather unit.自2020年出任首席执行官以来,克里希纳一直致力于将这家拥有百年历史的公司聚焦于混合云等软件和服务领域。他已经剥离了低增长业务,如信息技术基础结构服务提供部门Kyndryl和一部分Watson Health医疗保健业务。IBM目前正在考虑出售天气预测业务。Armonk, New York-based IBM topped profit estimates in its most recent quarter due to expense management, including the earlier-announced job cuts. New productivity and efficiency steps are expected to drive $2 billion a year in savings by the end of 2024, Chief Financial Officer James Kavanaugh said on the day of earnings. 总部位于纽约州阿蒙克的IBM最近一个季度的利润超过了预期,原因包括先前宣布的裁员计划等降本增效措施。首席财务官詹姆斯·卡瓦诺在收益公布当天表示,新的生产力和增效措施预计将在2024年底前带来每年20亿美元的成本降低。Until late 2022, Krishna said he believed the US could avoid a recession. Now, he sees the potential for a “shallow and short” recession toward the end of this year. Though the company’s strong software portfolio, including acquired unit Red Hat, should help it maintain steady growth despite worsening macroeconomic concerns, wrote Bloomberg Intelligence’s Anurag Rana last week.克里希纳认为,2022年底前美国还可以避免陷入经济衰退。现在,他认为今年年底可能会出现“轻微短暂”的经济衰退。不过,彭博社彭博情报的阿努拉格·拉纳上周写道,IBM拥有强大的各类软件,包括收购的红帽部门,应该能够帮助IBM在经济形势恶化的情况下保持稳定增长。