在任何对话中,对话双方都有责任表达自己的观点,并倾听别人的声音。误传和误解时常发生。通常而言,沟通困难在于人们的思维方式不一样(例如,左脑思考者与右脑思考者)。当事方应该经常考虑这种可能性,即一方或双方存在误解,这时应该多进行几轮沟通,以便达成共识。有一些很简单的技巧会很有用,比如重复一遍你刚听到的别人的观点,确保你理解正确。要首先假设你自己或者是没有沟通好,或者是没听明白,而不要先去责怪对方。要吸取自己沟通不利的教训,避免再犯。 In any conversation, there is a responsibility to express and a responsibility to listen. Misinterpretations and misunderstandings are always going to happen. Often, difficulty in communication is due to people having different ways of thinking (e.g., left-brained thinkers talking to right-brained thinkers). The parties involved should always consider the possibility that one or both of them misunderstood and do a back-and-forth so that they can get in sync. Very simple tricks—like repeating what you’re hearing someone say to make sure you’re actually getting it—can be invaluable. Start by assuming you’re either not communicating or listening well instead of blaming the other party. Learn from your miscommunications so they don’t happen again.