International Talents Job Fair
Enterprise Introduction 9#
Teleperformance
The International Talents Job Fair is coming! This event is specially designed to help international talents studying in China or overseas with their career development.All international Talents who have interests to work in or with China, you are invited to join in this event online.
第二届国际人才招聘会即将开始！本次招聘会是专门为在中国或海外学习的国际人才的职业发展而设计的。欢迎各位有兴趣在中国工作或与中资企业合作的国际人才通过线上的方式参加本次专场招聘会。
日期 DATE：
12th -15th October, 2024
(From 14:00 to 18:00)
2024年10月12日至15日(每日14:00-18:00)
地点 VENUE：
ZOOM（Online 线上）
公司简介
Teleperformance
Teleperformance is a leading global group in digital integrated business services with more than 500,000 employees worldwide and is a strategic partner to the largest companies in many industries. The group entered China in 2007 and is a professional digital integration service provider, BPO service provider and CX customer experience service expert. The company offers three broad family of high value solutions: customer experience management, back office services and business Process knowledge services, through TAP (Technology, Analytics, Process Excellence) to help enterprises operate more efficiently and smarter and improve business results. In terms of customer experience management services, we currently operate 7 contact centers in China, which are located in Beijing, Xi 'an, Nanning, Xinxiang, Guangzhou, Foshan and Shanghai, providing call center services to corporate customers from all walks of life. Available in 13 languages and dialects (including Mandarin, Cantonese, English, French, Spanish, Danish, Indonesian, Japanese, Korean, Thai and Vietnamese, etc.) covering 15 verticals.
Teleperformance是数字集成业务服务领域的全球领先集团，全球雇员超过50万名，是许多行业中最大公司的战略合作伙伴。集团于2007年进入中国，是专业数字集成业务服务商，BPO服务商，及CX客户体验服务领域的专家；公司提供三个广泛的高价值解决方案系列：客户体验管理，后台服务和业务流程知识服务，通过TAP（Technology技术，Analytics分析，Process Excellence卓越流程）帮助企业更高效更智能的运营，提升业务成果。在客户体验管理服务方面，目前在中国运营了7个联络中心，分别在北京、西安、南宁、新乡、广州、佛山以及上海，为各行各业的企业客户提供客服中心服务；可提供13种语言与方言服务（包括普通话，粤语，英语，法语，西班牙语，丹麦语，印尼语，日语，韩语，泰语和越南语等），覆盖15个垂直行业。
网址website：https://www.teleperformance.com/
招聘岗位及要求
Positions and Requirements
岗位职责：
1.接听由越南/泰国/日本用户日常的呼入电话，回答银行的业务咨询；
2.关于四大银行特快汇款的进度查询，了解客户的需求，向客户提供正确的咨询服务，提供专业的解决方案；
3.对电话中无法及时解决的问题进行必要的呼出电话回访；
4.及时学习新的业务知识，为客户提供优质专业的服务。
1.Answer daily incoming calls from.Japanese/Thai/ Vietnamese end users regarding bank business inquiries,e.g.progress of express remittances from the four major banks
2.Understand customer needs, provide consulting services and solutions
3.Contact customers for problems that cannot be solved on the first call.
4.Learn new business knowledge in a timely manner and provide customers with high-quality and professional services.
Follow us for more article of the introduction to the enterprises invited to the event~
我们将依次为大家介绍出席本次招聘会的各家企业，敬请期待!
If you are interested in this job fair, please scan the QR code below to get your "Invitation Card"、List of Companies and Positions they provide.
感兴趣的同学，请扫下方二维码，解锁招聘会参与企业名单及职位，并获取入场邀请函。
