信管·讲座 | Who Should Have Task-Allocation Authority in...

教育   2025-01-09 17:51   上海  

时间

TIME

2025年1月14日上午 9:00-11:00

地点

VENUE

信息管理与工程学院102报告厅

主讲人

SPEAKER

 

Dr. Xiaocong Cui(崔晓聪) is currently a visiting professor at the Southern University of Science and Technology. Prior to this, he was an assistant professor at the University of New Mexico from 2021 to 2024. He received his PhD from Georgia State University under the supervision of Prof. JJ Po-An Hsieh and Prof. Mark Keil. His main research interests include: (1) mechanisms of decision-making approaches that balance task performance and human-in-the-loop interaction; (2) Task-related factors that impact task allocation between humans and automation; (3) responsibility assignment between humans and automation.


主题

TITLE

Who Should Have Task-Allocation Authority in Human-Automation Teams: Humans or Algorithms?


摘要

ABSTRACT

Effective task allocation between humans and automation has attracted much attention since the introduction of automation technologies that assist humans in task performance. However, the rise of decision-making algorithms capable of making task-allocation judgments has inspired an urgent inquiry: who (humans or algorithms) should have task-allocation authority in human-automation teams? Drawing on the team-based lens, this study proposes four hypotheses comparing the relative impacts of three task-allocation decision-making approaches (DMAs) on human-automation team performance. To test the hypotheses, we conducted a laboratory experiment with participants playing on a gaming platform. The results suggest that the effectiveness of DMAs for team performance is contingent on task complexity and human task experience. Our findings reveal interesting insights into whether humans or algorithms should have the task-allocation authority in human-automation teams under different scenarios.


编审:陈佳威 郑大庆 江波

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