When traveling in China, handling simple tasks like addressing hotel room issues can be a little challenging.
6 Chinese Phrases to Solve
Hotel Room Problems
01. Ask for a Wifi Password
If you need to access the internet in your hotel room, asking for the Wi-Fi password is simple. You can say:
WiFi密码是什么？
WiFi mìmǎ shì shénme?
What is the WiFi password?
.NOTE.
If you're having slow internet or connection issues with the Wi-Fi, you can use this phrase to address the problem:
02. Fix Broken Things/Appliances
If you discover something is broken in your room, the structure "noun + 坏了 huài le" can be applied to any hotel facility that doesn't function properly. For example:
电视坏了。
Diànshì huài le.
The TV is broken.
Meanwhile, the easiest way to ask the receptionist to send someone for repairs is to simply say:
.NOTE.
If something is wrong with electrical appliances, you can use "noun + 打不开 (dǎ bu kāi)" for "won't turn on" or "noun + 关不上 (guān bu shàng)" for "won't switch off." Here are a few examples:
The word "没有 méi yǒu" means "not to have", therefore, one can easily tell that this structure comes in handy when you need something that you can't find in your room.
没有……
méi yǒu……
There is no…
.EXAMPLE
For instance, sometimes hot water might not be available due to unknown reasons, and in this case, you can tell the receptionist:
Whether you need extra towels, additional toiletries, or simply want your room cleaned, here are some helpful phrases to request housekeeping services in a hotel:
请打扫我的房间。
Qǐng dǎsǎo wǒ de fángjiān.
Please clean my room.
.BONUS
Sometimes you may need additional items or services from housekeeping. Here's how to ask:
Sometimes, it's easy to forget personal hygiene items when packing for a trip.
个人卫生用品
gèrén wèishēng yòngpǐn
personal hygiene products
Fortunately, many hotels can provide these essentials upon request. Here's how to ask the reception for a personal hygiene kit in Chinese:
If you find yourself in a hotel room that's either too noisy or has an unpleasant smell, here's how you can describe these problems and request a solution in Chinese:
我的房间太吵了。
Wǒ de fángjiān tài chǎo le.
My room is too noisy.
我的房间里有奇怪的气味。
Wǒ de fángjiān lǐ yǒu qíguài de qìwèi.
There's a strange smell in my room.
To ask the hotel staff to solve the problem or move you to another room, you can say:
When staying at a hotel, there are times when you might not feel like going out to eat. In such cases, you can opt for room service:
可以送餐吗？
Kěyǐ sòng cān ma?
Is room service available?
lit. "Can-delvier-food-ma?'
Another way to ask the same question in Chinese would be:
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