个人简介
选自【名联猎头·外籍人才资源库】
推荐行业：酒店、写字楼、物业、游艇等
编号：E10433
国籍：俄罗斯
年龄：26岁
身高：165cm
语言：英文流利，中文基础
当前所在地：俄罗斯
备注：有酒店经验
Education Experience
Bachelor's degree: Bashkir State University 2020
Romano-Germanic philology: Foreign Philologist
Work Experience
July 2022 — Present
Front Office Supervisor: SHERATONPLAZA Ufa Congress Hotel
• Manage front desk operations, including guest check-in/check out and reservation handling.
• Train and supervise staff in customer service and front desk procedures.
• Resolve guest complaints and inquiries in a timely and professional manner.
• Demonstrate ability to multitask in a fast-paced environment while maintaining attention to detail.
• Maintain accurate records of room availability and guest accounts.
• Collaborate with other departments to ensure seamless guest experience.
• Assist in developing and implementing front office policies and procedures.
• Perform financial transactions, such as cash handling and credit card processing.
• Utilize computer systems for booking reservations and maintaining guest information.
September 2021 — April 2022
VIP and Business Lounge Service Agent: Ufa VIP International Airport
• Greeted VIP passengers and conducted priority check-in flight providing exceptional service.
• Collaborated with team members to ensure smooth operations and exceptional guest satisfaction.
• Provided personalized service to high-profile clients in a waiting area and after the landing.
• Handled VIP requests and addressed customer inquiries promptly and professionally.
• Demonstrated ability to multitask in a fast-paced environment while maintaining attention to detail.
September 2017 — May 2021
English Teacher:
• 4 years of experience teaching English as a second language.
• Tutored more than 50 students of different ages and levels of knowledge, one on one and in groups, online and offline.
• Developed lesson plans and implemented technology to enhance learning and improve students' language proficiency.
人才预订提示
若您需要预订该外籍人才，请联系400-9918-023；或者在文末右下角“写留言”处留下您的微信、电话、QQ等联系方式，届时小编与您取得联系。
外籍人才推荐案例视频：
