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On December 12, the Dongli District Human Resources and Social Security Bureau in Tianjin announced the successful resolution of a labour dispute involving a foreigner.
The foreigner sought help after his employer failed to pay his wages despite repeated requests. However, he faced difficulties in filing the initial case due to his limited Chinese language skills and unfamiliarity with arbitration procedures, resulting in an incomplete application.To address this, the Arbitration Court assigned two English-speaking staff to assist the worker throughout the process. With their guidance, the foreigner successfully submitted the required documents and formally filed the case. The Arbitration Court then instructed the lawyers of the Joint Mediation Office to contact the employer to verify the situation.The employer initially showed little willingness to resolve the issue, citing financial difficulties. Recognising the need to act quickly, the Arbitration Court, in cooperation with the Inspection Affairs Centre, summoned the company's representative for talks. The officials emphasised the legal consequences of wage arrears, and the employer agreed to mediation.On the day of the mediation, the Arbitration Court provided bilingual mediators and a clerk with overseas study experience to ensure accurate translation of the discussions and legal documents. This two-stage translation process, certified by the foreigner, ensured a clear understanding of the terms of the mediation and upheld the legal validity of the agreement.After thorough negotiations, both parties reached an agreement and the foreign worker recovered his unpaid wages. The entire process, from filing to resolution, was completed in just 21 days.![]()
