Oversee and manage daily studio operations, including scheduling, maintenance, and cleanliness Handle client relations, address inquiries, and ensure customer satisfaction Manage bookings, registrations, and billing, ensuring accuracy and timely follow-ups Supervise and support staff, including scheduling, training, and performance feedback Assist with promoting studio events, classes, and programs to attract new clients Ensure compliance with Macau labor and health regulations, maintaining a safe and legally compliant environment Manage inventory, including Pilates equipment and supplies Track financial metrics, prepare reports, and manage studio budgets in collaboration with the owner
Prior experience in a fitness, wellness, or Pilates/Yoga studio management role preferred Knowledge of Pilates or a strong interest in health and wellness is a plus Strong interpersonal and communication skills Fluent in Cantonese with proficiency in English preferred At least 5 years sales or management experience Excellent organizational and problem-solving skills Proficient in basic accounting and scheduling software Macau ID holder
Competitive salary based on experience (18K-23K month), Sales commission. Health benefits and paid time off Opportunity to work in a supportive and health-focused environment Professional development and training opportunities
Conduct group and private Pilates classes using reformers and other studio equipment Customize exercises to meet clients’ needs, abilities, and goals Monitor client progress and provide feedback and encouragement Maintain safety standards and ensure a supportive environment Stay up-to-date on Pilates techniques and trends
Certification in Pilates instruction (Polestar, Stott, BASI, or equivalent) Prior teaching experience preferred Strong communication and motivational skills Ability to work flexible hours, including evenings and weekends if needed Proficient in Cantonese and/or Mandarin, with English preferred Macau ID holder
Competitive salary based on experience
Create and post engaging content (photos, videos, stories) for Instagram, Facebook, and other platforms Develop creative campaigns to promote classes, events, and services Engage with followers, respond to messages, and maintain a consistent brand voice Collaborate with the team to brainstorm new ideas Track engagement metrics and adjust strategies as needed
Experience in social media content creation and management Photography and video editing skills Creative, self-motivated, and detail-oriented Knowledge of fitness and wellness trends is a plus Proficient in English, with Cantonese and/or Mandarin as a bonus
Greet clients and visitors warmly and answer any inquiries Manage class bookings and scheduling Handle phone calls, emails, and customer follow-up Process payments and assist clients with registration Maintain a clean and welcoming reception area
Previous experience in customer service or reception preferred Friendly, professional demeanor with strong communication skills Proficient in Cantonese, with English preferred Basic computer skills
Morning shift 10AM to 2PM Evening shift 6PM to 9PM
