To ensure the orderly operation of the 2025 OXCSSA Spring Festival Gala's ticketing, safeguard the rights and interests of the audience, and ensure the event's effectiveness, all ticket checking, refunding, exchanging, transferring, and giving away shall comply with the provisions of this statement.
1. Ticket Inspection
● Audience members must keep their electronic or paper tickets in a safe place. Paper tickets are involved in the lucky draw and prize collection, so they will not be responsible for any loss.
● To ensure accuracy, all tickets must be purchased with real names and valid contact information.
● All tickets are validated using a QR code verification system, and admission is limited to one entry per ticket. Forged, altered, or reused tickets will be denied entry, and Oxford CSSA reserves the right to pursue legal responsibility.
2. Public Onsale Refund Policy
● From 18:00 on January 2, 2025, to 18:00 on January 4, 2025 (within 48 hours of the sale opening), tickets can be refunded unconditionally and free of charge.
● From 18:01 on January 4, 2025, to 18:00 on January 16, 2025, a handling fee of 20% of the ticket price will be charged for ticket refunds.
● From 18:01, January 16, 2025, refund requests will be not accepted.
3. Ticket Refund Rules
● All ticket refunds only support the whole order and cannot be partially refunded.
● Refund applications will be processed within 1-5 working days—apologies for the inconvenience.
● Each attendee can only enjoy the refund service once; subsequent refund applications will not be accepted if the service is used.
4. Transferring Tickets
● Tickets for this event are transferable.
● Please contact customer services for ticket transfers and submit valid proof of transfer, including, but not limited to, WeChat chat records, transfer records, and other legally valid documents.
● Once the transfer is completed, the transfer information needs to be updated to Oxford CSSA within 24 hours to ensure the accuracy of the information in the system record and the validity of the admission privileges.
5. Regulations on the use of complimentary tickets
● To receive a paper ticket, recipients must keep relevant activity records (e.g., screenshots of WeChat Moments) and present them to the staff when entering the Gala on the day.
● The complimentary ticket is limited to the designated seating category (General Admission) and cannot be exchanged for cash, transferred, or adjusted to other seating categories.
● Ticket holders must present their paper tickets to participate in the Gala Lucky Draw.
6. Important Notice
● Tickets for this event are valuable, time-sensitive, and scarce. Upon purchase, tickets are subject to these Terms and Conditions and Disclaimer.
● Oxford CSSA reserves the right to adjust the ticketing policy and event arrangements, and the audience will be promptly notified of all changes through official notifications.
● If the event is canceled or postponed due to force majeure (e.g. natural disasters, epidemics, etc.), Oxford CSSA will arrange a separate compensation plan, including but not limited to ticket refunds or extension of validity.
7. Additional Terms
● By using this event ticketing service, you acknowledge that you have read and agree to the following:
○ The purchase of tickets is based on the will, and the purchaser has to take the risk for all ticket services.
○ Oxford CSSA is not responsible for information leakage, loss, theft, or tampering caused by network attacks, technical failures, or other force majeure.
○ Oxford CSSA is not responsible for any inability to enter or disputes arising from false information provided by the ticket purchaser.
● Oxford CSSA reserves the right to disqualify the ticket purchaser and pursue legal responsibility for malicious purchases, illegal transfers, or false information.
Right of Interpretation
The final interpretation of these ticket regulations shall be vested in Oxford CSSA of the 2025 OXCSSA Spring Festival Gala. Any unresolved issues shall be subject to Oxford CSSA’s notice.
Contact Information
If you have any questions, please contact Oxford CSSA by email: zhiyanbo.oxcssa@gmail.com
Thank you for your support and understanding, and enjoy the show!