Provide premier service to our private jet passengers and crews to ensure they receive the expected service quality for their departure and arrival flights Ensure to comply safety and security regulations set out by the company and Macau authorities for a smooth and efficient operation, both at the FBO and tarmac Ensure effective cross-departmental communication in order to handle both Client and operational issues effectively and efficiently Follow through the regulation and company policy for the assigned aircraft arrival and departure and the duration of stay Ensure the smooth operations of lounge duties which plays a key role in the success of the movement of our guests around the FBO Be flexible at all times in order to cover the unexpected needs of the FBO Peform ad hoc duties as assigned
Diploma Holder or above in Hospitality Management or related disciplines Minimum 1 years' working experience in any of these sectors: Executive/VIP support, Guest Relations, Lifestyle, Luxury Travel & Leisure Knowledge in aviation industry is highly preferred Excellent written & oral communication in Cantonese, Mandarin and English is a MUST. Other Asian or foreign languages – Advantageous Strong interpersonal skills Good team player, independent, and able to work under pressure Experienced in dealing with confidential information using discretion and sensitivity at all times
