中欧企业招聘会 | OMP中国2024秋季校园招聘

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Shanghai, China

Your challenge

As an Advisory Manager, you put your supply chain knowledge, industry experience, and product expertise at the service of our customers. You develop high-level solution concepts, create supply chain planning blueprints, and support continuous improvement. You successfully guide a team of advisory consultants during the advisory phase of our projects and organize efficient hand-over to the Delivery teams.

You are responsible for:

• Developing and tracking business cases for advanced planning solutions.

• Mapping new business capabilities to deliver expected value creation.

• Performing maturity checks for our customer’s supply chain and IT organizations.

• Understanding and designing as-is and to-be planning processes.

• Providing industry and supply chain best practices.

• Helping customers align supply chain and business strategies.

• Managing the expectations of our global customers.

• Validating, guiding, and coaching your team of advisory consultants.

• Managing your teams’ activities, scope, timeline, budget, and resources.

• Keeping your team focused on results in terms of quality, costs, and customer satisfaction.

Your profile

• University degree.

• Strong analytical and organizational skills.

• 6+ years of experience in a consulting firm or a multinational organization.

• Solid experience in the domain of supply chain planning (software).

• A strong affinity with IT, both software and tools.

• A charismatic and communicative approach.

• Excellent coaching and leadership skills.

• The ability to inspire and drive performance in a diverse team and environment.

• Outstanding organizational skills which enable you to keep the global overview.

• A customer-focused mindset.

• The flexibility to travel 25-50% of your time.

Your challenge

As an Advisory Consultant, you optimize our customers’ supply chain. Your contributions assist with designing their optimal supply chain planning cycle and organization, analyzing needs and challenges, and reviewing processes and roles. You leverage your vast industry expertise to support supply chain leaders with strategic advice.

You are responsible for:

• Analyzing your customers’ supply chain needs and challenges.

• Reviewing the current processes and roles and defining the project scope.

• Defining the ideal supply chain planning landscape and cycle, as well as the required organization to support this planning cycle.

• Developing business cases and road maps.

• Performing maturity assessments.

• Validating and (re)aligning your results with all stakeholders involved.

• Assisting the Advisory Manager in targeting new prospects and building partnerships with current customers.

Your profile

We are looking for someone who meets the following qualifications:

• Strong analytical and problem-solving skills.

• 2+ years (external candidates) or 1.5 + years (internal candidates) of experience in a similar role.

• Knowledge of supply chain management solutions.

• The ability to perform autonomously.

• A solid experience in collaborating with multiple stakeholders.

• Quick to absorb information.

• Excellent communication, presentation, networking, and negotiation skills.

• The flexibility to travel 25-50% of your time.

Bonus points if you have:

• Business knowledge in one of our core industries: chemicals, consumer goods, life sciences, metals, paper, plastic film, or packaging.

• A strong affinity with software and IT tools.

Your challenge

As a user engagement consultant, you coach and guide our customers’ key users and planners to ensure the optimal use of the OMP planning solution. Your training helps them understand the fundamentals of supply chain planning. You also act as the first point of contact for key users, planners, and subject matter experts for tool-related questions.

You are responsible for:

• Supporting key users and subject matter experts during functionality validation by preparing validation workshops and guiding the validation of all possible business scenario variants.

• Ensuring planning actions support the business objectives and KPIs defined in the design phase.

• Guiding the business process owner to refine planning activities into planning actions within all relevant constraints.

• Sharing best practices and useful tips and tricks for maximum planner satisfaction.

• Documenting the planning cycle into flow charts and clear instruction.

• Guiding customers to effectively improve the quality of the master data needed by our planning software.

• Developing a full-scale training plan for the different roles in the future planning cycle.

Your profile

We are looking for someone who meets the following qualifications:

• A Master’s degree in Engineering, Business, Supply Chain, or Logistics.

• The ability to map complex, interconnected problems into clear and structured flow charts.

• Outstanding communication skills in English and Chinese.

• Excellent presentation skills.

• The flexibility to align your presentation with your audience’s knowledge.

• An analytical approach.

• A patient and a critical mindset.

• The commitment to try and unveil the root cause of every issue and question.

• Good people skills.

• An easily approachable and trustworthy personality.

• The ability to motivate others and maintain project momentum despite setbacks.

• The right combination of pragmatism, persistence, creativity, and insightfulness for the situation.

Bonus points if you have:

• A background in supply chain planning.

• Experience in the configuration and deployment of functionalities in our OMP solution.

• Comprehensive knowledge of supply chain processes in one of OMP’s core industries: chemicals, consumer goods, life sciences, metals, paper, plastic film & packaging.

Your challenge

As a supply chain consultant, you equip customers with supply chain planning solutions. You analyze planning challenges, assist in the solution design, implement and validate the solution, and ensure a smooth go-live. Customers rely on your support throughout the entire project life cycle.

You are responsible for:

• Finding clever planning solutions in collaboration with our solution architects to ensure an impeccable, high-quality implementation.

• Implementing the solution from start to finish, together with the customer’s project team.

• Providing expertise during and after implementation.

• Training customers so they get the most of their solution.

• Documenting the implemented solutions by providing technical descriptions to your fellow consultants and functional notes to the customer.

Although you’ll be visiting customers regularly (about 20% of your time), you won’t be outsourced. In this way you remain rooted in our team of experts and consultants.

Your profile

• Strong analytical skills, preferably complemented with a Master's degree with a specialization in Production Management, Logistics, or similar.

• A strong affinity for IT as you need to be willing to learn an entirely new software package.

• Basic programming skills.

• The flexibility to travel.

• Fluent in English.

• A passion for working in a multinational customer-driven environment.

• A friendly and open attitude.

• A born team player.

Your challenge

As a Customer Services Consultant, you are the first point of contact when customers encounter issues with our software. With your high-level overview, you gather the necessary information on their questions and issues. You then assign tickets to second-line colleagues, or if necessary, to third-line experts.

You are responsible for:

• Making your customers’ day by providing solutions for the challenging problems they experience.

• Reducing outstanding customer calls. You take ownership of the tickets assigned to you and are determined to find solutions.

• Accurately estimating the importance, urgency, and difficulty of the support request.

• Preparing clear and structured input on tickets that need support from one of your colleagues and ensuring the ticket is handled accordingly.

• Maintaining a strong network within your team and the company to find the optimal solution for your customer.

• Balancing your time, priorities, and incoming tickets while always keeping an overview.

• Supporting the invoicing process:

- Establish invoices respecting the rules and regulations.

- Gathering information and preparing reports of travel costs for invoicing.

- Managing and filing commercial documents such as incoming customer orders and outgoing customer offers.

- Making financial planning and invoicing schedules for software projects based on project plans, milestones, and payment schedules.

- Correctly registering financial information in the ERP system.

- Following up on the correct and timely invoicing of projects.

• Managing budgets during project implementation.

- Issuing periodic reports summarizing the financial and budgetary performance of projects.

- Working alongside project managers to ensure budgets are kept and preparing reports on the monthly budgeted versus the actual sales realization analysis.

• Other ad-hoc admin tasks requested by company.

Your profile

We are looking for someone who meets the following qualifications:

• A bachelor’s or a master’s degree (or similar by experience) and a strong interest in IT.

• Excellent command of English.

• Strong multi-tasking and administrative skills combined with a stress-resistant nature.

• A friendly and communicative attitude, happy to be a team player, and a good listener.

• The ability to work in a structured way and follow procedures in a dynamic and complex environment.

Bonus points if you have:

• Knowledge of an additional language, such as Dutch, French, or German.

• Interest in supply chain planning or production planning.

• Previous work experience in customer services, and an understanding of service level agreements (SLAs) and ticket tracking systems.

Your challenge

As a Customer Services Consultant, you solve customer tickets that come in via your first-line colleagues. As a specialist in a specific area of our planning solution, you address problems that require more technical knowledge.

You are responsible for:

• Making your customers’ day by providing solutions for the challenging problems they experience.

• Taking ownership of the problems assigned to you and communicating the implemented solution to your customer.

• Finding the most suitable solution using your acquired technical knowledge and specific expertise.

• Updating Customer Services knowledge base to ensure our expertise gets documented.

• Maintaining a strong network within your team and the company to find the optimal solution for your customer.

• Balancing your time, priorities, and incoming tickets while always keeping an overview.

Your profile

We are looking for someone who meets the following qualifications:

• A master's degree (or similar by experience) with a solid IT background.

• Good professional communication skills in English.

• A passionate problem-solving attitude that utilizes your out-of-the-box thinking.

• A strong analytical mindset, and a desire to investigate in detail.

• A friendly and communicative attitude, happy to be a team player, and a good listener.

• Strong multi-tasking skills combined with a stress-resistant nature.

• The ability to work in a structured way and follow procedures in a dynamic and complex environment.

Bonus points if you have:

• Knowledge of an additional language, such as Dutch, French, or German.

• An interest or experience in supply chain or production planning.

• Previous work experience in customer services, and an understanding of service level agreements (SLAs) and ticket tracking systems.

Your challenge

As a Customer Application Consultant, your mission is to keep the OMP Solution up and running for customers and to support key-users with your expert knowledge. You will be the single point of contact within the OMP organization for a specific customer application. Having a strong affinity with continuous improvement, you will assist and guide your colleagues, allowing them to provide excellent customer services for this application.

You are responsible for:

• Building and maintaining the Customer Application Knowledge Base with the customized functionality, troubleshooting guide, and practical how-to documents.

• Collecting feedback and suggestions for improvement as input for upgrade projects and change requests.

• Offering expert knowledge and creative solutions to support colleagues within and beyond your team. When requested, you will also give (ad hoc) training to get your colleagues up to speed.

• Keeping a clear overview at all times, smartly dividing your time, and switching between priorities.

Your profile

We are looking for someone who meets the following qualifications:

• A master’s degree (or similar by experience) with a strong interest in IT.

• A passionate bridge-builder who likes to establish long-term relationships with customers.

• Fluent in English and Chinese.

• An analytical mind, problem-solving skills, and a desire to investigate in detail.

• A team player who can also work independently.

• The ability to work in a structured way and follow procedures, while simultaneously searching for continuous improvement. You are not scared of multi-tasking.

Bonus points if you have:

• Experience in working with the OMP Solution.

• Interest in supply chain planning.

Your challenge

As a Project Manager, you manage supply chain planning projects of varying sizes, priorities, and objectives. Your success is based on your ability to manage all aspects of the project from solution analysis to go-live and handover to the helpdesk.

You are responsible for:

• Planning and managing project teams’ activities, scope, timeline, budget, and resources during the entire project life cycle.

• Managing customer expectations.

• Ensuring the team remains focused on the results in terms of quality, costs, and customer satisfaction.

• Working closely with solution architects, site managers, consultants, and customers.

• Reporting on project progress and status to all stakeholders.

• Applying agile project management procedures and contributing to the continuous development and improvement of our project management methodology and tools.

• Supporting the personal development of consultants by guiding, coordinating, and coaching them.

Your profile

We are looking for someone who meets the following qualifications:

• 5+ years of solid experience in project management, preferably in the domain of supply chain planning (software), complemented with a university degree.

• Experience in a multinational organization or a consulting company.

• A real affinity with IT software and tools.

• Excellent organizational skills, always keeping the global overview.

• Strong analytical and problem-solving abilities complemented by a customer-focused mindset.

• Solid coaching and leadership skills, which allows you to inspire and drive performance in a diverse team and working environment.

• A team-playing attitude.

• Effective communication skills in both English and Chinese.

• The flexibility to travel.

Bonus points if you have:

• Experience with agile implementation methodology.

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