Video and photos courtesy of Shenzhen Metro
A short video on social media showing the quick action of employees and passengers helping a collapsed man at Shenzhen University Metro Station gained wide attention and praise.
The man suddenly collapsed while descending the escalator at Exit A1 of the station at 5 p.m. on Nov. 18. The Metro employee on duty Xie Baoyu moved him to safety and immediately reported the incident to the control office of the station. Police officer Wen Zengyao and Lu Jianpeng, head of the station, arrived at the scene and confirmed the man had lost consciousness and was showing no sign of breathing.
Medical workers, Metro employees, and a police officer assist in rushing a man who suffered a sudden cardiac arrest to the hospital at Shenzhen University Metro Station on Nov. 18.
Lu called for an ambulance and started to apply an AED to the man with the help of a passenger surnamed Wan. They performed the first aid in a clam and orderly manner until medical workers from Nanshan People’s Hospital arrived at the scene and rushed the man to the hospital.
Due to the timely treatment, the man's vital signs returned to normal, and he was confirmed to have suffered a sudden cardiac arrest.
It is widely accepted that in most sudden cardiac arrest cases that occur outside of hospitals, the golden time to save a life is within four minutes. The earlier the first aid is given, the higher the survival rate of the patient. In this case, Shenzhen Metro employees and passengers responded quickly with professional first aid skills and made full use of the critical time window to save the man’s life.
AEDs with clear, step-by-step instructions are available at all Metro stations across Shenzhen.
Since 2019, employees of Shenzhen Metro Group have applied CPR, the Heimlich maneuver and AEDs to treat 43 cases involving 44 people in life-threatening situations, including 10 cases so far this year. A total of 1,074 AEDs have been installed at all Metro stations, with 12,380 Metro employees having received first-aid certificates. Among them 9,600 are on daily duty at work places, ranking first in number among Metro cities.
Metro Group reminded passengers to seek assistance promptly by contacting Metro station employees or calling the service hotline at 8896-0600 in case of emergencies.
