Ma: Good morning. How can I assist you today?早上好,欢迎来到我们医院。今天我能为您提供什么帮助?Duan: I have a 9 AM appointment with Dr. Lee.我预约了早上9点的李医生。
Ma: May I have your ID and insurance card, please? What is wrong with you?请出示您的身份证和保险卡好吗?您感到哪不舒服吗?Duan: Here are my ID and insurance card. I've been having recurring knee pain.这是我的身份证和保险卡。我一直有反复的膝盖疼痛。 Ma: I'm sorry to hear that. I'll register to you immediately. Dr. Lee's office is on the third floor, room 305. 很遗憾听到这些。我会立即为您挂号。李医生的办公室在三楼305房间。Duan: Thank you. Is there a long wait time today?谢谢您。今天的等候时间长吗? Ma: There shouldn't be much of a delay. After seeing the doctor, you can return here if you need any further assistance.应该不会延误太长时间。看完医生后,如果您需要任何进一步的帮助,可以回到这里。Duan: That’s good to know. Thanks for your help.了解了,谢谢您的帮助。